This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. We are committed to keeping your data safe on every visit to our platform.
We only collect the data we genuinely need to run your account, process payments, and keep the platform secure for all players in the Philippines.
When you create an account on 69jili, we collect your name, date of birth, email address, and mobile number. This information is required to verify that you meet the minimum age requirement of 21 years old as mandated for online gaming in the Philippines. Your registration details are stored securely and are never shared with unaffiliated third parties for marketing purposes. We use this data solely to manage your account, communicate important updates, and comply with applicable regulations. Keeping this information accurate helps us resolve any account issues quickly on your behalf.
To process deposits and withdrawals in Philippine pesos, we collect payment-related information such as your GCash number, Maya account details, or bank account information. We do not store full card numbers or complete banking credentials on our servers — payment processing is handled through secure, encrypted channels. Transaction records including deposit amounts, withdrawal requests, and timestamps are retained for regulatory compliance and to help resolve any payment disputes. These records are accessible to you at any time through your account history. We treat all financial data with the highest level of confidentiality.
When you access 69jili from your mobile device or browser, we automatically collect technical data such as your IP address, device type, operating system, and session duration. This information helps us optimise the platform for the devices most commonly used by players across the Philippines. Usage data also allows us to detect unusual login activity and protect your account from unauthorised access. We do not use this data to build advertising profiles or sell it to data brokers. Aggregate, anonymised usage statistics may be used internally to improve platform performance and the overall gaming experience.
Every piece of information we hold serves a specific, legitimate purpose — from keeping your account running smoothly to meeting our obligations under Philippine law.
The personal data you provide is used to create and maintain your 69jili account, verify your identity, and process financial transactions in Philippine pesos. We also use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts. If you have opted in to promotional communications, we may send you information about new games, bonuses, or platform features — you can opt out of these at any time through your account settings. Your data is also used to detect and prevent fraud, money laundering, and other activities that could harm the platform or other players. We do not use your personal information to make automated decisions that significantly affect your rights without human review.
We may share your data with licensed payment processors, identity verification providers, and regulatory authorities in the Philippines where required by law. Any third party that receives your data is contractually obligated to handle it with the same level of care we apply. We do not sell, rent, or trade your personal information to any outside party for commercial gain. When data sharing is required for legal compliance, we will only disclose the minimum information necessary. You will be notified of any material changes to how your data is shared, to the extent permitted by law.
69jili uses industry-standard encryption to protect data transmitted between your device and our servers. All sensitive account and payment information is stored in secured environments with access restricted to authorised personnel only. We conduct regular security reviews and apply patches promptly to address any identified vulnerabilities in our systems. Two-factor authentication is available for your account and we strongly encourage all players in the Philippines to enable it for an additional layer of protection. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine data privacy regulations.
You have the right to access, correct, or request deletion of the personal data we hold about you. To exercise any of these rights, please contact our support team using the details provided in the footer of this page. We will respond to all data requests within a reasonable timeframe and in accordance with the Data Privacy Act of 2012 of the Philippines. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such concerns seriously and will cooperate fully with any investigation.
You are in control of your personal data. Here is a quick summary of the rights available to you as a registered player on 69jili.
You can request a copy of all personal data we hold about your account at any time by contacting our support team.
If any of your personal details are inaccurate or outdated, you may update them directly in your account settings or request a correction.
You may request deletion of your account and associated personal data, subject to our legal retention obligations under Philippine regulations.
You can withdraw consent for promotional communications at any time without affecting your ability to use the platform or access your account.
69jili uses essential cookies to keep you logged in and maintain your session preferences across visits. We do not use third-party advertising cookies or cross-site tracking technologies. Analytics cookies, if used, are anonymised and help us understand how players navigate the platform so we can improve the experience. You can manage cookie preferences through your browser settings at any time. Disabling essential cookies may affect the functionality of certain features on the platform, such as staying logged in between sessions. For any questions about our cookie practices, please refer to the FAQ page or contact our support team directly.
Our support team is ready to help with any data privacy concerns. You can also check our FAQ for quick answers, or register to start playing securely on 69jili today.